Ordina senza preoccupazioni - Reso gratuito su tutti gli ordini

Ordina senza preoccupazioni - Reso gratuito su tutti gli ordini

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    STAI PER ESSERE REINDIRIZZATO

    Stai per essere reindirizzato al sito web di RIAB North America LLC, una società giuridicamente indipendente da ROOM IN A BOX GmbH & Co. KG. Si prega di notare che qualsiasi transazione legale effettuata tramite il sito web di RIAB North America LLC è esclusivamente con RIAB North America LLC.

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    RETURNS


    Here you will find all the important information about returning your items to us. Please note that a return is only possible within the one-month right of withdrawal. 

    You can find more information about the right of withdrawal here.


    In order to find the right return procedure for you, please select below the product you would like to return: 


    Here you will find all the important information about returning your items to us. 

    Please note that a return is only possible within the one-month right of withdrawal. 

    You can find more information about the right of withdrawal here.


    In order to find the right return procedure for you, please select below the product you would like to return: 

    MATTRESS

    Returns of our natural latex mattress are free of charge. 

    For the return of mattresses, please contact our customer support by e-mail. You can find the contact details here. 

    OTHER PRODUCTS

    The return of orders is free of charge for you and handled by the DPD or GLS parcel service. The return labels are to be generated via our returns portal.


    PLEASE NOTE: 

    For the return of several parcels (e.g. family bed) you need a return label for each parcel. Please use the respective tracking numbers of the parcels sent by us to generate the return label. 

    IMPORTANT NOTES

    When returning products, please make sure that all accessories are included in the package. 

    Please return the item(s) to us immediately and in any case no later than 14 days from the day on which you receive the parcel label. 

    The deadline is met if the item(s) are sent before the 14-day deadline expires.


    REFUNDS

    Once we have received and checked your return, we will refund the purchase amount within 14 days to the payment method used for the order. 

    MATTRESS

    Returns of our natural latex mattress are free of charge. 

    For the return of mattresses, please contact our customer support by e-mail. You can find the contact details here. 






    OTHER PRODUCTS

    The return of orders is free of charge for you and handled by the DPD or GLS parcel service. The return labels are to be generated via our returns portal.


    PLEASE NOTE: 

    For the return of several parcels (e.g. family bed) you need a return label for each parcel. Please use the respective tracking numbers of the parcels sent by us to generate the return label. 

    IMPORTANT NOTES

    When returning products, please make sure that all accessories are included in the package. 

    Please return the item(s) to us immediately and in any case no later than 14 days from the day on which you receive the parcel label. 

    The deadline is met if the item(s) are sent before the 14-day deadline expires.


    REFUNDS

    Once we have received and checked your return, we will refund the purchase amount within 14 days to the payment method used for the order. 

    You are unsure which return procedure to choose or would like to return products from both categories?

    Do you have any further questions? Then contact our customer support. 

    You can find the contact details here.

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